Oops! Let us help you.
If your data is not processing due to a location not being found, please note that:
Locations that may not be land-bound, e.g., an oil platform or wind farm, will not return results *at this time. We encourage users to use the closest land-bound location as proxy, though not all risks would be applicable.
*We are incorporating hurricane risk into these locations, which will be available Q1 2024.
If you are still experiencing issues, it may have to do with the data you are entering into the system (incorrect abbreviation, misspellings, etc.)...or a bug! Contact support for assistance.